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Home > Warranty / Return Policy
 

Warranty / Return Policy

  • Orders which are shipped within the United States
    • All items purchased on HexParts.com include a 45 day warranty.
    • HexParts accepts returns for items within 45 days after the purchase date. All returned items are subject to a 20% re-stocking fee. Shipping charges on returned items are the customer's responsibility.
    • HexParts does not accept any returns after 45 days from purchase date.
    • We guarantee against DOA. All defective items can be returned for an exchange or refund within 15 days after the purchase date. All shipping charges on defective items are paid for by HexParts.
  • International orders fall outside of this policy and HexParts does not accept any returns on those items.